GeneChip™ Scanner 3000 7G

Name: GeneChip™ Scanner 3000 7G
SKU: 00-0210

The GeneChip Scanner 3000 7G is part of the GeneChip System 3000 instrument platform that scans the next-generation higher-density arrays,Read more

Catalog number 00-0210

Price (USD)

The GeneChip Scanner 3000 7G is part of the GeneChip System 3000 instrument platform that scans the next-generation higher-density arrays, including SNP arrays with up to 900,000 SNPs, tiling arrays for transcription and all-exon arrays for whole-genome analysis.

The GeneChip Scanner 3000 7G comes pre-assembled with the GeneChip AutoLoader and combines space-savings with speed, superior performance and lower scanner-to-scanner variation to dramatically improve throughput and efficiency in your genetic analysis. The scanner also provides enhanced auto-focus and more consistent scanner-to-scanner biological performance to improve data integrity and data sharing between researchers.

In addition the GeneChip Scanner 3000 7G has been designed to accommodate future advancements in GeneChip probe array technology. Pre-assembled with the AutoLoader, the GeneChip Scanner 3000 7G provides sample tracking, temperature control and walk-away freedom from scanning. This scanner is sold with a powerful computer workstation with quad-core Intel Core i9-12900 processor loaded with GeneChip Data Collection (GCDC) software. The purchase price includes a one-year service agreement.

GeneChip Scanner 3000 7G High-Resolution Scanning Patch
Do not install this patch unless you have upgraded your GeneChip Scanner 3000 for high resolution processing.

Please Note: If you plan to analyze array data generated from an instrument workstation or server that has been upgraded for high-resolution processing, you will need to apply this patch to your analysis workstation.

In addition, the High-Resolution Scanning Patch must be reapplied to GCOS workstations and server (if applicable) after installing all new library files.

For Research Use Only. Not for use in diagnostic procedures.

Specifications

Dimensions22.5 x 31 x 44.5 in. (57.2 x 78.7 x 113 cm)

Product LineGeneChip™

For Use With (Application)GeneChip Array Scanning

Weight47.6 kg

Unit SizeEach

Frequently asked questions (FAQs)

GCC (GeneChip Command Console) is not communicating with my GeneChip Scanner 3000 7G (Cat. No. 00-0210) during my fluidics run. How can I resolve this?

Since your fluidics is still running, there are a couple options you can try so that do not require shutting down and restarting the workstation:
1. Check that the static IP address is set:
- Go to Start > Control Panel > Network Connections.
- Typically, there are 2 Local Area Connection icons (one for the internet and one for the scanner).
- Right-click on the Local Area Connection associated with the scanner, and choose Properties.
- From the dialog box that appears, scroll down to the bottom of the list box and highlight (single click) Internet Protocol (TCP/IP). Then click on the Properties button under the list box.
- Select the radio button "Use the following IP address" and then type in the IP Address text box 192.168.123.20, then click in the subnet mask text box which should auto-populate to 255.255.255.0.
- Click OK and OK again.
- You should not have to restart your computer

2. Check if the scanner and workstation will communicate outside of the GeneChip Command Console:
- Go to Start > Run. Type in "cmd" to open a DOS window.
- Type "ping 192.168.123.10" and hit enter. If the workstation "sees" the scanner then you should get a reply.
- If the scanner and workstation are not “seeing” each other you will get "Request Timed Out".
- If the request is timing out, check the ethernet cable connection or try a new ethernet cable. It could also be an issue with the ethernet card in the workstation, but you will need to ask your IT department to check the card. If the workstation is communicating fine with the fluidics station, it is unlikely an ethernet card issue.

If either of the two suggestions above do not fix the issue, then we suggest waiting till the fluidics run is complete and then shutting down both the workstation and the scanner:
- Turn off the scanner first, then the computer.
- Turn the computer back on and wait for it to fully boot up.
- After a 2-minute pause, turn on the scanner and wait for it to warm-up.
- You should see both yellow and green lights on. Then about 2-3 minutes later this should change to just a steady yellow light (10-minute warm up). Try again when you get to warm-up or ready status.
Yellow and green on = booting up
Yellow only = 10 minute warm-up
Flashing yellow = hardware failure
Flashing green = scanning
Green only = ready
IMPORTANT: After the fluidics wash, please store your washed arrays in the dark at 4 degrees C while you attempt to restart the scanner.
Once the scanner is ready, you can proceed to scan your arrays, after they have equilibrated to room temperature (at least the first 4 arrays).

If the scanner fails to restart after this, please contact technical support at techsupport@thermofisher.com.

Find additional tips, troubleshooting help, and resources within our Microarray Analysis Support Center.

Can you recommend a size or power rating for Uninterrupted Power Supply (UPS) to be used with the Affymetrix GeneChip Scanner 3000 7G?

The GeneChip scanner 3000 has the following power ratings:

Voltage: 100-240 V
Current: 2-4 A

Frequency: 50-60 Hz

We recommend all instruments to be run on 120 Vac (+10%) in North America and Japan and on 220 Vac (+10%) in Europe. Your UPS must have a minimum of one outlet with a rating of 670 Watts/1000 Volt-Ampere (VA). In the event of a power outage, the UPS must provide enough power to properly shutdown the scanner, workstation, and monitor. Information for GeneChip Scanner power can be found in the Specifications table of this document.

Find additional tips, troubleshooting help, and resources within our Microarray Analysis Support Center.